About us

Hello there👋

This is Cris, a Principal UX Designer driving impactful customer and employee experiences across fintech, consumer, and complex enterprise platforms.

Take some time and dive into some of my recent projects and explore how I define design strategy, innovate, navigate technical limitations, and elevate user experience.

Project Highlights

More projects

Walmart Sustainability Hub

AI Chatbot / Onboarding / AI Automation / Adoption & Engagement / Partner Experience

Lead UX Designer / 2025

I led UX strategy/design for Walmart’s Project Gigaton platform, introducing an AI-powered chatbot that initiated 1,000+ supplier conversations within two months and reduced support tickets by 28% year over year.

Walmart Sustainability Hub

AI Chatbot / Onboarding / AI Automation / Adoption & Engagement / Partner Experience

Lead UX Designer / 2025

Walmart Sustainability Hub

AI Chatbot / Onboarding / AI Automation / Adoption & Engagement / Partner Experience

Lead UX Designer / 2025

Walmart Associate Portal

AI-Enhanced Insights / Employee Experience / Data Quality / Workflow Automation

Lead UX Designer / 2025

I led the redesign of Walmart’s Associates Portal, innovating workflows to replace fragmented, manual processes with a unified, AI‑enhanced data experience, driving adoption across 10+ teams and significantly improving decision-making and operational efficiency for associates.

Walmart Associate Portal

AI-Enhanced Insights / Employee Experience / Data Quality / Workflow Automation

Lead UX Designer / 2025

Walmart Associate Portal

AI-Enhanced Insights / Employee Experience / Data Quality / Workflow Automation

Lead UX Designer / 2025

Walmart Academy

Employee Experience / FinTech / Cost Savings / Workflow Innovation

Lead UX Designer / 2022

I innovated workflows to help Walmart employees efficiently check in for training and submit travel reimbursements, driving $4M+ in annual savings, enabling 1M+ expense reports per year, and reducing associate task time by 30%.

Walmart Academy

Employee Experience / FinTech / Cost Savings / Workflow Innovation

Lead UX Designer / 2022

Walmart Academy

Employee Experience / FinTech / Cost Savings / Workflow Innovation

Lead UX Designer / 2022

🤝 My forte lies in fostering collaborative environments.

Collaboration

I excel in fostering collaborative environments, bringing diverse perspectives together for innovative solutions. I thrive on building bridges between team members to harness collective creativity.

Collaboration

I excel in fostering collaborative environments, bringing diverse perspectives together for innovative solutions. I thrive on building bridges between team members to harness collective creativity.

Collaboration

I excel in fostering collaborative environments, bringing diverse perspectives together for innovative solutions. I thrive on building bridges between team members to harness collective creativity.

Communication

I resonate with audiences and ensure ideas are not just conveyed but understood and appreciated. This approach helps to engage with stakeholders and ensure their alignment with the design solutions.

Communication

I resonate with audiences and ensure ideas are not just conveyed but understood and appreciated. This approach helps to engage with stakeholders and ensure their alignment with the design solutions.

Communication

I resonate with audiences and ensure ideas are not just conveyed but understood and appreciated. This approach helps to engage with stakeholders and ensure their alignment with the design solutions.

Leadership

I provide clear direction while also empowering other designers to unleash their creative potential. My style is rooted in collaboration, encouraging ideas, and cultivating an environment where each team member thrive

Leadership

Want more details?

About me

With 8+ years in the UX Design and Research, I've immersed myself in various facets of the creative process.

My strength lies in the intersection of design and product management. What sets me apart is my dedication to collaboration, effective communication, and expertise in service design, UX design, and research.

I'm always open to connecting with fellow enthusiasts, industry professionals, or anyone who is passionate about design.

Whether you have questions, ideas, or just want a coffee chat, feel free to reach out! Let's get connected!

☕ Let's Connect!

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